about us

About NASA Electric

NASA Electric’s Commitment to Customers

At NASA Electric, we ensure that our relationship with customers goes beyond the point of purchase. Buying a product is just the beginning of a journey in which we continue to support our customers at every step. For us, selling a product is not the end—it is the start of a strong commitment to providing reliable support and services.

With years of experience in the home appliance industry, NASA Electric has identified the real needs of families and addressed them with smart, practical solutions. Our commitment to quality, extensive after-sales services, and focus on customer well-being are at the core of everything we do, allowing you to enjoy NASA Electric products at home with complete peace of mind.

NASA Electric’s Core Beliefs

According to our vision, consumers are the true pillars of the company and hold a special place, particularly when it comes to after-sales services. At NASA Electric, we believe that “home appliances = after-sales service.”

We are convinced that after-sales service defines the true quality of a product. Manufacturing and selling a product is relatively easy, but providing excellent after-sales service reflects a company’s real commitment to its customers. The main goal of our after-sales service unit is to deliver proper support and ensure customer satisfaction. To achieve this, we implement advanced software systems to monitor and manage all after-sales operations efficiently.

NASA Electric Headquarters and Offices

Factory & Main Headquarters: Industrial Town, 3rd Street, Baneh, Kordestan Province – Pishro Surin Fanavar Fartak Factory
Phone: +98 87 34269600

Sales Headquarters: 9th Floor, Unit 18, No. 12, Ammar Street, between Saber & Azarmand, Niavaran, Tehran
Phone: +98 21 38454

Service Headquarters: Unit 2, No. 124, Corner of Kasraei Alley, North Shohada Sadeghieh Blvd, between 1st & 2nd Square, Sadeghieh, Tehran
Phone: +98 21 45114

Units

"The constituent units of an organization form a cohesive structure of specialized departments, each with clearly defined and purposeful responsibilities, working together to achieve the organization’s overall goals and enhance its overall efficiency."

Organizational units with clear roles working toward common goals
Quality Control Unit

"At NASA Electric’s Quality Control Unit, every product undergoes multiple stages of final approval. The unit’s goal is to ensure that all products meet global standards and provide complete customer satisfaction."

Loading Unit

NASA Electric’s Loading Unit ensures safe, precise, and efficient product preparation, packaging, and delivery, following strict standards for optimal transit.

واحد فروش شرکت ناسا الکتریک
Sales Department of NASA Electric

NASA Electric’s Sales Department delivers products to dealers, stores, and customers with a customer-focused team ensuring a satisfying purchase experience.

واحد تزریق پلاستیک شرکت ناسا الکتریک
Plastic Injection Unit

"The Plastic Injection Unit at NASA Electric plays a crucial role in producing high-quality, precise components for products. Using advanced injection machines and precision molds, this unit manufactures the plastic parts required for the bodies and various components of products. Adhering to quality standards, ensuring accurate material mixing, and continuously monitoring the production process are key priorities, guaranteeing that the final products are durable, strong, and visually appealing."

Awards and Achievements of NASA Electric

NASA Electric Awards and Achievements Record

جوایز ناسا الکتریک 1
جوایز ناسا الکتریک 2